Frequently Asked Questions

Water Heater

  • How do I know if my water heater needs repair?

    Common signs that your water heater needs repair include inconsistent water temperature, strange noises coming from the unit, water discoloration, and leaks around the heater. If you notice any of these issues, it’s best to call a professional for an inspection.

  • What should I do if my water heater is leaking?

    If your water heater is leaking, turn off the power supply ensuring no further heating is occurring and water supply to the unit. This will help prevent further damage. Then, contact a professional repair contractor to assess and fix the leak.

  • How often should I have my water heater serviced?

    It’s recommended to have your water heater serviced annually. Regular maintenance can help prevent major issues and extend the lifespan of the unit.

  • Why is my water heater making strange noises?

    Strange noises such as popping or banging often indicate sediment buildup in the tank. This sediment can cause the heater to work harder, leading to noise and potential damage. A professional can flush the tank to remove the sediment.

  • What causes water discoloration and how can it be fixed?

    Water discoloration is usually caused by rust or sediment buildup in the tank. Flushing the tank and replacing the anode rod can often resolve this issue. If the problem persists, it might indicate a more serious problem requiring professional attention.

  • How long does a typical water heater last?

    The average lifespan of a tank water heater is about 6 to 10 years. However, regular maintenance and certain premium features – like anode rods – can extend its life. If your tank water heater is older than this, it might be time to consider a replacement.

    Tankless water heaters typically last 20 – 30 years with proper maintenance, including regular flushes and descaling.

  • What are the benefits of a tankless water heater compared to a traditional one?

    Tankless water heaters provide hot water on demand, do not run out of hot water, are more energy-efficient, and have a significantly longer lifespan compared to traditional tank water heaters. However, they may have a higher upfront cost.

  • Can I repair my water heater myself?

    While some minor issues can be addressed by homeowners, most water heater repairs require specialized knowledge and tools. It’s safer and more effective to hire a professional contractor to handle repairs.

  • How can I improve the efficiency of my water heater?

    To improve efficiency, ensure your water heater is properly insulated, lower the thermostat setting to 120 degrees Fahrenheit, and regularly flush the tank to remove sediment. Also, consider upgrading to a more efficient model – like a tankless water heater – if your current unit is old.

  • What should I do if my water heater stops producing hot water?

    First, check the power supply or pilot light (for gas heaters) to ensure they are functioning. If everything seems fine but you still have no hot water, it could be an issue with the thermostat or heating elements, which will require professional repair.

Repiping

  • What is repiping and why might I need it?

    Repiping involves replacing old, damaged, or deteriorated water lines in your home or building with new ones. You might need repiping if you experience frequent leaks, low water pressure, rusty or discolored water, or if your pipes are made of outdated materials like galvanized or polybutylene.

  • How do I know if my home needs repiping?

    Signs that your home might need repiping include consistent leaks, water discoloration, reduced water pressure, unusual noises from your plumbing, and visible corrosion on exposed pipes. A professional inspection can also determine if repiping is necessary.

  • What materials are used in repiping?

    PEX (cross-linked polyethylene) is the industry standard material for water lines. PEX is significantly cheaper than copper and does not have the chemical reactivity issues that plagued Polybutylene. PEX comes with a 25-year manufacturer’s warranty.

  • How long does a repiping project take?

    We are able to complete most repipes within one or two days. Shortly after the repipe is completed, city inspectors will come out to access the work. We will be onsite during the inspection.

  • Will repiping damage my walls and floors?

    While some access points will need to be created to reach the pipes, experienced repiping contractors take care to minimize damage. We make a point of being minimally invasive for our repipes.

  • Is repiping expensive?

    The cost of repiping can vary based on factors like the size of your home and the complexity of the installation. While it can be a significant investment, repiping can prevent costly future repairs and improve your home’s water quality and plumbing performance.

  • Can I stay in my home during the repiping process?

    In most cases, you can stay in your home during the repiping process. The water will be off during the entirety of the repipe to ensure safety. However, toilets are still usable with the water off, with one flush being stored in each tank.

  • How should I prepare my home for repiping?

    To prepare for repiping, clear access to areas where pipes are located, such as under sinks, in attics, and behind walls. Removing personal items and covering furniture can also help protect your belongings.

  • Will repiping improve my water quality?

    Yes, repiping can significantly improve your water quality, especially if your old pipes were corroded or made of materials that leach contaminants into your water supply.

  • How long will the new pipes last?

    Modern piping materials, such as PEX, are designed to be durable and long-lasting, with a 25-year warranty from the manufacturer of PEX. With proper maintenance, new pipes can last 50 years or more.

apex nc map

Work With Us!

Elevate your experience in Apex, NC, with our top-notch services. Act now and connect with Arcane Plumbing Solutions, LLC to experience quality service like never before.

    Assistive text
    Assistive text